This is Facebook’s solution to messaging

pros

• it just works
• almost everyone has it
• it’s cross platform (works on iPhone and Android and on the web)
• chat heads works really well on Android

cons

• voice message length is 1 minute (you often have to leave 2 voice messages)
• it’s Facebook (to be fair, they have a “secret message” function for anything sensitive)
• they ignore DND (do not disturb) settings on Android and they don’t fix it at the request of customers (!)
• Chin thinks of Facebook as a “keep in touch” platform and would rather not have immediate notifications and just go to Messenger when he feels like “catching up” His current workaround is to not feel pressured to respond to anything on Facebook immediately and tell his friends & family that if it’s important to call or text my primary phone number